Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
The time I need to prepare an order for shipping varies. For details, see individual items.
See item details for return and exchange eligibility.
PRIVACY POLICY — Wooden Tray Shop
This Privacy Policy describes how Wooden Tray Shop collects, uses, and protects your personal information when you purchase from this shop.
INFORMATION WE COLLECT
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to us), such as:
• Name
• Email address
• Shipping address
• Payment details (processed securely by Etsy — we do not receive full card numbers)
• Details of the product you’re ordering
• Any personalization information you provide
WHY WE NEED YOUR INFORMATION
We rely on a number of legal bases to collect and use your information, including:
• To provide services, such as fulfilling your order and resolving disputes
• To comply with legal obligations (tax records, regulations)
• To communicate with you regarding your order
• For legitimate business interests (improving products and customer service)
INFORMATION SHARING
Your information will only be shared when necessary, including:
• Etsy (platform services)
• Shipping carriers (USPS, UPS, etc.) to deliver your order
• Payment processors handled by Etsy
• Legal or tax authorities if required by law
We do NOT sell, trade, or rent your personal information.
DATA RETENTION
We retain your order information only for as long as necessary to provide services and comply with legal and tax obligations.
YOUR RIGHTS
Depending on your location, you may have rights to access, change, or delete your personal information. Contact us through Etsy messages to request assistance.
CONTACT
For privacy-related questions, contact us via Etsy Messages.
By purchasing from Wooden Tray Shop, you agree to this Privacy Policy.